Feinman, Jay M. frey50
Delay, deny, defend : why insurance companies don't pay claims and what you can do about it / Jay M. Feinman. - New York : Portfolio, 2010. - v, 248 p. ; 24 cm.
How insurance works -- How insurance doesn't work -- Moral hazard, the bottom line, and the origins of delay, deny, defend -- McKinsey redefines the game : claims as a profit center -- Mr. Incredible goes to work : the new, systematic claims process -- Lawyers, claimants, and into the MIST : segmenting automobile claims -- "Insurance company rules" for auto claims -- The risk of "all risks" homeowners insurance -- Hurricane Katrina and other insurance catastrophes -- Insurance fraud and other frauds -- How consumers can respond to delay, deny, defend -- How to stop delay, deny, defend.
9781591843153 1591843154
2009041912
Insurance claims--United States.
368.0140973 Fei 9
Delay, deny, defend : why insurance companies don't pay claims and what you can do about it / Jay M. Feinman. - New York : Portfolio, 2010. - v, 248 p. ; 24 cm.
How insurance works -- How insurance doesn't work -- Moral hazard, the bottom line, and the origins of delay, deny, defend -- McKinsey redefines the game : claims as a profit center -- Mr. Incredible goes to work : the new, systematic claims process -- Lawyers, claimants, and into the MIST : segmenting automobile claims -- "Insurance company rules" for auto claims -- The risk of "all risks" homeowners insurance -- Hurricane Katrina and other insurance catastrophes -- Insurance fraud and other frauds -- How consumers can respond to delay, deny, defend -- How to stop delay, deny, defend.
9781591843153 1591843154
2009041912
Insurance claims--United States.
368.0140973 Fei 9