Contents:
Nonverbal communication: basic perspectives
Nonverbal communication: developmental perspectives
The effects of the environment on human communication
The effects of personal space and territory on human communication
The effects of physical appearance and dress on human communication
The effects of physical behavior on human communication
The effects of touching behavior on human communication
The effects of the face on human communication
The effects of eye behavior on human communications
The effects of vocal cues which accompany spoken words
Observing and recording nonverbal behavior
The ability to send and receive nonverbal signals

Abstract: Nonverbal communication transcends spoken or written words and is part of the total, human communications process. Nonverbal communication may serve to repeat, contradict, substitute, complement, accent or regulate verbal communication. It is important for its role in total communication, the tremendous quantity of informational clues it gives in a particular situation and because of its use in fundamental areas of daily life. The text covers basic and developmental perspectives of nonverbal communication; the effects of the environment, personal space and territory, physical appearance and dress, physical behavior, toucing behavior, face, eye behavior, and vocal cues on human communication; and observing and recording behavior. Nonverbal skill development improves with strong motivation and desire for improvement, with added knowledge related to nonverbal behavior and with guided experience and practice

62011