Training paraprofessionals for reference service
by McDaniel, Julie Ann
Published by : Neal-Schuman Publish (New York) Physical details: 180 p. ISBN:1555700845.| Item type | Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| 0 - 99 | 025.52071173 McD (Browse shelf) | Available | 65554 |
Contents
Preface
Acknowledgments
1. Introduction
2. Planning
3. Training Manuals
4. Orientation
5. Reference interview
6. Training Mocules
7. Performance Evaluation
8. Evaluation and revision
Bibliography
Index
Training paraprofessionals is vital to providing good service and minimizing turnover. This manual is designed for librarians creating and implementing a training programme for paraprofessionals who will be working in reference services. The process is covered from goal-setting to evaluation.
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