Training paraprofessionals for reference service a How-to-do-it manual for librairians
McDaniel, Julie Ann
- New York Neal-Schuman Publish 1993
- 180 p.
Contents Preface Acknowledgments 1. Introduction 2. Planning 3. Training Manuals 4. Orientation 5. Reference interview 6. Training Mocules 7. Performance Evaluation 8. Evaluation and revision Bibliography Index
Training paraprofessionals is vital to providing good service and minimizing turnover. This manual is designed for librarians creating and implementing a training programme for paraprofessionals who will be working in reference services. The process is covered from goal-setting to evaluation.
1555700845
Reference services (Libraries)--Study and teaching Training of Library technicians--U.S.