Westheimer, Patricia Hfrey50        <br/><br/>
How to Write Complaint Letters That Work! 

 -  Park Avenue Pub.  1994 
 - vii, p.241; 
<br/><br/><label>ISBN: </label>1-57112-063-7 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumer Complaints
<br/><br/><label>Dewey Class. No.: </label>381.3 Wes   9