Smile training isn't enough :
by Gallagher, Richard S. frey50
, Three secrets of excellent customer service Series: PSI successful business library Published by : Oasis Press/PSI Research, (Grant's Pass, Or. :) , 1998 Physical details: xii, 220 p. ; 26 cm. ISBN:1555714226 (pbk.).
Subject(s):
Customer services
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Management.
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Customer relations.
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Industrial management.
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Personnel Management.
| Item type | Current location | Call number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|
| 600 - 699 | 658.812 Gal (Browse shelf) | Available | FUND: Book Fund | 72670 |
Includes bibliographical references (p. 213-214) and index.
72670