Arthur Johnson Memorial Library

McDaniel, Julie Ann

Training paraprofessionals for reference service a How-to-do-it manual for librairians McDaniel, Julie Ann - New York Neal-Schuman Publish 1993 - 180 p.

Contents
Preface
Acknowledgments
1. Introduction
2. Planning
3. Training Manuals
4. Orientation
5. Reference interview
6. Training Mocules
7. Performance Evaluation
8. Evaluation and revision
Bibliography
Index

Training paraprofessionals is vital to providing good service and minimizing turnover. This manual is designed for librarians creating and implementing a training programme for paraprofessionals who will be working in reference services. The process is covered from goal-setting to evaluation.

1555700845


Reference services (Libraries)--Study and teaching
Training of Library technicians--U.S.

025.52071173 McD 6